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Sparkle & Flame

Slogan Clothing and Handmade Personalised Gifts For You And Your Home

 
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All About Us

Who are Sparkle & Flame?

Sparkle and Flame started out of a need from our youngest daughter for a Christmas Hoodie with a difference.  From there it has grown, with new designs being added constantly.
Every item is designed, and made by myself.  And even now I still do a happy dance when I receive a sale.
Whether its the standard slogan range, or the gonk mugs we enjoy every part of the creation process and continually look at providing the best quality clothing and mugs to our customers.
We love seeing our customers enjoying our products.

 
 
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Contact Us

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Delivery and Returns

You Asked, We Answered

To fully support our customers, we’ve compiled a comprehensive collection of the most frequently answered questions. Take a look below, and if your question isn’t covered, don’t hesitate to reach out.

When will my item arrive?

Please allow between 10-14 days for your item to be dispatched.

All our items are sent second class signed for delivery with Royal Mail, unless other requested and paid for.

Second class signed for can take anything between 2-5 days delivery, a little longer aroudn the busier times of year.

What if my item is Faulty/Damaged?

Should your item arrive damaged or faulty please get in touch and we can arrange a replacement.  Faulty/damaged items are only accepted upto 28 days after delivery date.

Do you accept returns?

We accept returns or exchanges up to 10 days after your order has been dispatched.  Store credit is given unless a refund is requested.  The refund amount will be less the cost of the original postage.  Returns must be unworn.  We do not accept worn or washed items as returns.

PERSONALISED ITEMS will only be returned/ exchanged if faulty or damaged.

When returning an item please make sure you include your name order number and reason for return.

On return of your item will we credit your account.

Still have questions? Get in touch, we’re happy to help.

 

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